At LittleFeeds, we take pride in the quality and safety of our products, and we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, please contact us within 30 days of receiving your item to initiate a return or exchange.
Returns:
To be eligible for a return, your item must be unused, in its original packaging, and in the same condition as when you received it. Once we receive and inspect your returned item, we will issue a refund for the purchase price (excluding shipping costs) to your original method of payment. Please allow up to 10 business days for the refund to be processed.
Exchanges:
If you would like to exchange your item for a different product or size, please contact us within 30 days of receiving your order to initiate the exchange process. To be eligible for an exchange, your item must be unused, in its original packaging, and in the same condition as when you received it. Once we receive and inspect your exchanged item, we will send out your new item (subject to availability) at no additional cost. If the new item is more expensive, you will be responsible for paying the difference. If the new item is less expensive, we will issue a refund for the difference to your original method of payment.
Shipping:
Please note that shipping costs for returns or exchanges are the responsibility of the customer, unless the item is defective or damaged. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Defective or Damaged Items:
If you receive a defective or damaged item, please contact us immediately so that we can resolve the issue for you. We may request photos or other documentation of the damage before issuing a refund or exchange.
Final Sale:
Please note that some items may be marked as final sale and cannot be returned or exchanged. This will be clearly indicated on the product page at the time of purchase.
Contact Us:
If you have any questions about our return and exchange policy, please contact us at [email protected]. Our customer service team is always happy to assist you.